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About
Us
Guitar
Heaven was formed after many years of thought and research. We have dozens of years of
guitar playing, computer, retail and business experience! As customers
ourselves you'd expect us to hold strong views concerning what we
like and don't like - about guitar retail shops and online sites.
We've seen and spent a lot of money in guitar shops and web sites
all over the world. We've seen some great ideas and we're proud
to say we've borrowed as many of those as possible! We've also added
some unique ideas of our own.
Our
name conveys exactly what we want to achieve. Guitar Heaven
is all about product excellence, an awesome customer experience
and service quality in the widest sense, as well as keen prices.
If we've got it right, you'll keep coming back to us and not just
trying out our gear, but also hanging out with us and spending your
hard-earned money.
Guitar
Heaven is a combined and complementary retail and online guitar
experience. Check out the gear in our excellent retail shop
- we positively encourage you to compare and contrast products and
make up your own mind. You'll be able to get support both online
and from the shop. Order your accessories online, or try-before-you-buy.
Hear about the latest gear by joining our community of beginners,
bedroom guitarists, semi-pro giggers and professionals - all helping
one another get the best out of their equipment and our combined
experience.
What
makes Guitar Heaven different from every other guitar shop?
Well, we do have a lot in common with many of the really best ideas
from other shops:
- excellent
name brands at beginner through to pro prices
- a
surprisingly broad range of products (e.g. Baker, Fender, Gibson,
Santa Cruz, JJ, Brooks, Godin, Stanford, Blade, Tradition, Norman,
Le Patrie, Mesa Boogie, Marshall, AER, etc.)
- competitive
prices and a willingness to deal
-
no-quibble returns policy over and above manufacturer warranties
- free
set up on all guitars
- superb
quality after-sales services from skilled guitar technicians and
- tuition
courses designed by an industry legend
But
we also have a lot of unique features.
- Ambience
- come and visit Guitar Heaven
and see, hear and feel the buzz - drink our coffee, watch the
big screen, read our magazines, feel at ease with the smell of
wood and polish, chill out with other guitar enthusiasts, rub
shoulders with world-class musicians and swap hints with other
beginners.
- Attitude
- we're here to help you try out and learn stuff, not to tell
you not to touch the guitars on the wall!
- Approach
- we're hands-on, we run our own business in the shop and you,
the customer, come first. We positively encourage you to compare
and contrast before you buy because we want you to come back and
tell us that we gave you good advice for your next purchase.
We
actively seek out, stock and support up-and-coming new brands such
as JJ, Brooks, Schertler, etc. If you haven't tried them yet, please
do!
We
aim to develop a unique Guitar Heaven community - with its
Forum, LiveHelp, Monthly Demonstrations, free lessons, free email
updates and regular special quizzes, unbeatable offers, vouchers
and discounts for members. Use us as an information source - we
provide our broadband link and our own database of reviews, links,
online information, music and literature searches, and guitar search
services in the shop.
Guitar
Heaven are Home Recording & Software specialists as well as
working guitarists. You'll find we can take the mysteries out of
home recording software, show casing the future of the guitar industry
and the best hardware and software.
We
truly value and maintain customer data and purchase history to serve
you with targeted offerings tailored ONLY to that information that
will interest you - gear reviews, latest news, special offers in
your genres - so you can keep up-to-date, save money and stay cool
without effort.
In
addition, Guitar Heaven offer some unique services - Events,
Ticketing, Local Band CD Sales, Local Band Web Sites & Promotion,
with more still to come...
Come
and visit Guitar Heaven soon.
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